Good to know
Questions,
answered.
Ordering, delivery, storage and all the small details in between.
01How much notice do you need?
Fresh preparation usually starts in about 30 minutes, though timing varies with the item and current order load because everything is made fresh only for you. Large celebration orders need 24 hours. Orders placed before 2 PM can be delivered the same day; later orders begin from the next day.
02Where do you deliver?
We deliver across select pin codes. Enter your pin code at checkout or DM us on Instagram to confirm your area.
03Can I customise a dessert?
Yes. Gift notes, candles and simple flavour or decoration requests can be added at checkout. For bespoke celebration cakes, contact us directly.
04Do you offer eggless options?
Several products can be made eggless with advance notice. Please mention this in your order notes and we’ll confirm availability.
05How should I store my order?
Cheesecakes, tubs and shakes must be refrigerated. Cookie tins stay best airtight at room temperature. Each product page includes exact guidance.
06What if something arrives damaged?
Photograph the item and contact us within two hours of delivery. We’ll make it right with a replacement or store credit where appropriate.